The cost of the app largely depends on the level of setup required and desired integration. As a guide, setup is usually a one-off fee of around £10,000 with basic level integration included with an annual software licence fee of £30,000 per site (prices not including VAT). We do however encourage you to get in touch with us to discuss this, as we always aim to work to your needs and procurement requirements. We have a full suite of resources and support guides (inc. an example Business Case) to help you through the process of onboarding as we know it can feel overwhelming at first.
Frequently Asked Questions
How does the data export from the app?, and how then does it integrate with our hospital’s IT system?
The app produces a comprehensive structured PDF report upon case sign-off for instant upload into your hospital’s document store and Electronic Patient Record (EPR) system. The app currently integrates this way with TrakCare (Intersystems) and Meditech Expanse 2.1 and we are working with other piloting customers to integrate with other EPR solutions, including EPIC, CERNER and Systems C.
Can the app integrate more directly into our IT systems, i.e. in an unstructured format rather than just a flat PDF?
The app has the capabilities to send data in real-time. For example, imaging requests, physiology etc. We can collaborate with customers to build integrations that suit their EPR systems and data formats and we could encourage you to be in touch for an informal conversation with your eHealth teams in the first instance.
Is the app available for Android?
The app is currently only available for iPad, but it has been developed in a way that we can consider making it available for Android should a customer prefer this and have confirmation of approval to procure on this basis. So far our customers have either been using iPads already or found it relatively easy to introduce them to the department.
Can we customise any of the app to fit our hospital workflow?
We highly value collaboration, having designed and developed the app with experts in the field of Major Trauma care since day one. We have an active Clinical Steering Group which meets regularly to discuss suggestions and features. We are always keen to hear any feedback or suggestions and will feed this into the team for consideration whether you’re using the app live or just trialling it in a sim setting.
Does the app integrate with the National Major Trauma Registry (NMTR)?
Due to the recent launch of NMTR in 2024 in replacement of TARN, the app does not yet directly integrate with the system, however we are working closely with the team at NHSE to make this possible (hopefully in 2025). In the interim we’re trialling a solution with Alder Hey Children’s Hospital which will allow you to create an NMTR compatible report to make your NMTR submissions easier.
Does the app integrate with any of our other digital monitoring equipment in the ED?
We are trialling these integrations with one of our hospital users at the moment, and hope to be able to launch these integrations in the near future to enhance the app even more with speed of data capture and more focus on patient care and decision making.
Is that app available for use in minor injury / general resus?
Whilst we know many of the features of the app (e.g. Cardiac Arrest function) are used outside of major trauma, the app is currently only for us in a major trauma case. We are however looking at separating out some of the functionality to enable its use in injuries and interventions outside of major trauma in the Emergency Department.
Can we trial the app without paying for it?
The app is available for download for free on the Apple iOS App store for iPad only. This is because the app has to be able to operate without any internet or network connection for Clinical Safety reasons. If the app goes offline the trauma cases remain held on the device until the next available connection. Therefore you have the ability to download the app, scribe a full trauma case and print the report to a bluetooth enabled printer.
For governance safety and data security purposes we strongly advise you speak with your Governance and eHealth team to ensure you’re meeting all regulations as set by your health board and when you’re interested in a formal pilot to get in touch with us for support.
Can the app operate in patchy wifi zones?
The app is designed so that if wifi connectivity is lost the case can continue to be scribed on the device and stored locally until a connection is reestablished and then synced up to the hospitals server.
Do we have to purchase iPads?
Yes, as part of your procurement process you will have to budget for the purchase of iPads and suitable charging station for your ED resus. We recommend at least 1 iPad per resus bay and 1 spare iPad.
